Patient's Rights

As a student and consumer (client or patient) you have certain rights and responsibilities as follows:

• Patients have the right to be treated with respect, consideration and dignity.  Patients are responsible for treating staff and others with respect, consideration and dignity.

• Patients disclosures and records are treated confidentially.  Patients are given the authority to approve or refuse their release.

• Patients are responsible for giving the written authority before requesting the information be sent to another facility or even sent to themselves.

• Patients are provided to the degree known, information concerning their diagnosis, treatment, and prognosis.

• Patients are responsible to give the health center care provider complete and full information on their health status and to cooperate in treatment planning and follow-up.

• Patients will be seen in a timely manner, between the hours of eight a.m. and four p.m., Monday through Friday.  Patients responsibility is to make the appointment. There is sick-call daily from 8 a.m. - 9 a.m. and 1 p.m. - 2 p.m. for acute illnesses.

• Patients have the right to express grievances and suggestions to the health center.  Patients responsibility is to state the grievance and suggestions in writing.

• Patients are given the opportunity to participate in decisions concerning their health care.

• Patients are responsible for asking appropriate questions and letting the health staff know when they are confused or do not understand.

• Patients rights and responsibilities will be posted in the waiting area of the health center and copies of these will be available upon request.