Frequently Asked Questions

(F.A.Q)

Who can use the Student Health Center  

All current students enrolled and taking classes at the university and/or affiliated campuses are entitled to receive services offered at the Student Health Center.   Included are basic laboratory tests, unlimited visits, immunizations, educational programming with confidential health education or classes, and other services. All new customers are required to submit a completed initial health/medical history form and consent for treatment.  Proof of required immunizations is requested. Employees may be seen re: work-related injuries/illnesses and may be seen for limited services i.e. Influenza vaccine.

Where is the Student Health Center located? 

We are now located at 333B S. Stadium.  We are right next to the Football Stadium and adjacent to the new First Care Clinic and Sports Medicine Clinic..  Our address is PO Box 1380, State University, AR, 72467-1380.

What are the hours for the Health Center ?

Office Hours for the APNs or Nurse:  Monday - Friday, 8:00 am to 5:00 pm.  Phone number is 972-2054.  Patients are seen from 8:00 am to 4:00 pm.

Do I need an appointment?

In order to serve you better, we prefer you call us at 972-2054 to make an appointment with the APN.  You may also want to schedule an appointment with the RN for immunizations and/or health education.  There is sick-call daily from 8 a.m. - 9 a.m. and 1 p.m. - 2 p.m. for acute illnesses.

What do I do when the Health Center is    ?

You may choose to go to any of the following facilities, however, the University does not assume responsibility for payment of Emergency Room fees, prescriptions, or other outside tests:

Refer to local phonebook directory preferable. 

First Care - ASU site next to us, 932-3339

NEA Clinic Urgent Care, 1111 Windover Jonesboro, AR 935-9585

St. Bernards Regional Medical Center, 224 E. Matthews. Jonesboro, AR, 972-4100

NEA Baptist Memorial Hospital, 3024 Stadium Blvd, Jonesboro, AR, 972-7000

What do I do in case of an emergency with myself or another student?

In case of a life-threatening emergency (i.e. heart attack, stab wound, choking, near drowning) call ASU Police at "9-911" or "911".  Also, the above clinics and/or hospitals mentioned may be able to handle your emergency and/or serious health problem/ crisis. The Student Health Center is able to handle minor injuries and illnesses. 

What do I have to pay for?

There are certain fees for some services, and there are no student tuition fees collected to fund the student health center.  The center receives approximately $1.00 for every student at ASU, so that is why some services are charged to the student.  For more information visit our "Cost of Services" link.

What about confidentiality at the Student Health Center

Information obtained and recorded in your medical chart is kept strictly confidential.  The medical staff have access to your chart only.  Students are protected under patient/provider confidentiality provisions.  Medical information may be released only with your written permission, except in cases specified by the law.

What are my rights and responsibilities?

We keep the students rights and responsibilities posted in the Student Health Center so that you can understand your role in your health care.  You may review these at student/patient "Rights and Responsibilities".

Will I ever be referred to another health care provider?

Depending on your specific health care needs, you may be referred to a specialist, medical doctor, or other health care agency that may be better able to assist your health care problem or need.  For example, if you are wanting a Hepatitis B vaccination and your 20 years or younger, you may want to seek the Health Department located on Washington Ave. in Jonesboro. The phone number is (870) 933-4585.

Do you see employees at ASU?

We do see employees who have a minor injury and need medical assistance.  Also, we provide services like blood pressure screening, immunizations, skin test, and assist with minor illnesses when available.  The ASU student is our first priority with all services rendered.